At Ingenie Sally, we value your trust and are fully committed to protecting your personal data in accordance with Canadian privacy standards. This page explains exactly how we collect, store, and manage your information.
Personal Information We Collect
When you browse our storefront, communicate with our chat bot, or complete a purchase, we collect the necessary details required to fulfill your request. This includes your name, email address for digital file delivery, billing address to process secure transactions, and basic technical indicators like your device IP address to optimize page loading layouts.
How We Use Your Information
Your data is used strictly to run our store operations securely. We use it to instantly deliver your Canva or spreadsheet access files, route your customer service questions to our inbox via WPForms, send automated product review requests, and protect our store from fraudulent checkouts. We will never trade, rent, or sell your personal details to outside marketing companies.
Secure Payment and Processing
We utilize highly secure, industry standard payment processing networks to manage transactions. Your sensitive financial information, such as your credit card numbers, is encrypted and handled entirely by our payment gateway partners. Our website servers never see or store your private payment data.
Cookies and Tracking Data
We utilize tracking cookies to manage your active shopping cart, remember your language choices, and ensure our Tidio help chat agent functions smoothly. You can easily adjust your consent tracking preferences at any time using the CookieYes compliance banner displayed at the bottom of our website.
Your Right to Access and Deletion
You retain complete ownership over your personal data. If you would like to request a record of the information we have on file, or if you wish to have your customer profile deleted from our system, please contact us directly at ingeniesally@gmail.com.